Frequently Asked Questions

How do I estimate my ring size?
How long will it take to receive my order?
Is it safe to pay with credit cards online?
Can I exchange or return my product after receiving it?
Do you sell wholesale?
I have more questions

1. How do I estimate my ring size?

We suggest visiting a local jewelry store to get your finger sized accurately. Please inform the jeweler the approximate width of your ring. A person can wear up to half to one size larger for a wider band.

Alternatively, you can follow this PDF document to get a sizing: DOWNLOAD RING SIZER

2. How long will it take to receive my order?

On average, our FREE SHIPPING method takes 5-12 business days to receive your order, EXPRESS delivery options are also available upon checkout which takes 3-5 business days. Some items are shipped earlier. Please note that business days do not include Saturday, Sunday, and regulatory Holiday's.

3. Is it safe to pay with credit cards online?

Complete security for customer transactions is a primary concern of ours. Your confidence in our products and services is meaningless unless you have full faith in our ability to secure all online credit card transactions. LuxuryCrystals.com conducts all payment transactions through PayPal.com the trusted name in online payments. They use digital authentication services and products, specifically designed for e-commerce. Paypal.com automatically encrypts all data for safe storage and uses SSL (Secure Socket Layers), the industry standard method for computers to communicate securely without risk of data interception, manipulation, or recipient impersonation.

4. Can I exchange or return my product after receiving it?

Yes. It is important that our customers are fully satisfied with our products, but if for any reason you'd like to return your unused product, we'll make an exchange. We offer a 30 day return guarantee, simply email us via our Contact Form for return information.

5. Do you sell Wholesale

We currently do sell at wholesale. If you are a retailer or interested in wholesale, please contact us for pricing information. Please go to our Contact Form .

6. I have more questions!

If we have not covered your questions or concerns, please don't hesitate to contact us via email by going to our Contact Form, we will be happy to help you out.