Frequently Asked Questions
How do I estimate my ring size?
How long will it take to receive
Is it safe to pay with credit
Can I exchange or return my
product after receiving it?
Do you sell
I have more
1. How do I
estimate my ring size?
We suggest visiting a local jewelry store to get
your finger sized accurately. Please inform the
jeweler the approximate width of your ring. A person
can wear up to half to one size larger for a wider
Alternatively, you can follow this PDF
document to get a sizing:
2. How long will it take to
receive my order?
On average, our FREE SHIPPING method takes 5-12 business days to receive
your order, EXPRESS delivery options
are also available upon checkout which takes 3-5
Some items are shipped earlier. Please
note that business days do not include Saturday,
Sunday, and regulatory Holiday's.
3. Is it safe to pay with credit cards
Complete security for customer transactions is a
primary concern of ours. Your confidence in our
products and services is meaningless unless you have
full faith in our ability to secure all online
credit card transactions. LuxuryCrystals.com conducts all
payment transactions through PayPal.com the trusted
name in online payments. They use digital authentication
services and products, specifically designed for
e-commerce. Paypal.com automatically encrypts all
data for safe storage and uses SSL (Secure Socket Layers), the industry
standard method for computers to communicate
securely without risk of data interception,
manipulation, or recipient impersonation.
Can I exchange or return my product after receiving
Yes. It is important that our customers are fully
satisfied with our products, but if for any reason
you'd like to return your unused
product, we'll make an exchange. We offer a 30 day
return guarantee, simply email us via our
Contact Form for return information.
Do you sell Wholesale
We currently do sell at wholesale. If you are a
retailer or interested in wholesale, please contact
us for pricing information. Please go to our Contact Form
I have more questions!
If we have not covered your questions or concerns,
please don't hesitate to contact us via email by
going to our Contact Form, we will be happy to
help you out.